Hello Shop HQ
The internal dashboard our team uses to run our own online store brands.
What this app is
Hello Shop HQ is a private, internal tool. Our team operates several of our own online retail brands, and each one has its own storefront, social accounts and inbox. Rather than signing in and out of a dozen different services all day, our staff manage them together from this one dashboard.
It is not a consumer product. There is no public sign-up, and it is used only by our own staff, on accounts we own.
What it does
- Shows each brand’s orders, products and store performance in one view.
- Collects customer emails, messages and comments into a single inbox so nothing is missed.
- Plans and tracks the content our team publishes for each brand.
- Keeps the team’s own schedules, tasks and meeting notes alongside that work.
Why it asks to connect a Google account
Some of the accounts our brands already run are Google accounts, so the dashboard asks permission to reach them on our behalf:
- Gmail — to read and reply to customer enquiries sent to our own store inboxes, and to file them once they are handled.
- Google Drive — to open and store our own working files, such as brand assets and meeting recordings.
- YouTube — to show each brand channel’s own videos and statistics, and to reply to comments left on them.
- Google Ads and Search Console — to report on how our own stores are performing in search and advertising.
Every connection is made by a member of our staff, to an account we own, and can be disconnected at any time from within the dashboard or revoked in Google account settings.
Contact
Questions about this app or the data it handles: riccodata@gmail.com